Satellite Internet Services Providers Reviews
Internet service is already considered a necessity of most of us especially those living in urban areas. When there is no cable or DSL internet, the next best thing is to acquire satellite internet services. There are many great things about satellite internet than meets the eye. For some people, it is enough that the satellite internet provider is servicing them with fast internet connection. For others, it requires more than that.
If you are going to search online for satellite internet services providers, you’ll observe a plethora of providers and satellite internet services. The internet services offered are so diverse that choosing the best service for your home can be quite confusing. Here are some of the important factors to consider when choosing the right provider for you.
First is download comparisons. Reviews often include discussions of download and upload speed comparisons and this review is not an exemption simply because it believes that this is the most important factor to consider.
Satellite internet services are mostly categorized based on the mbps. The higher the mbps, the faster the internet connection is. However, higher mbps comes with even higher costs. Thus, you should be getting the highest mbps possible for your budget. The goal is finding the provider that offers high value for your money without sacrificing the quality of the Internet connection.
You might be performing various functions regularly like checking your email or doing shopping online, and 1 to 10 mbps is enough for these functions. If you want to download large files for your device and stream videos online for hours, you should get satellite internet packages of higher mbps.
HughesNet reviews, for instance, offers 5 up to 15 mbps in different packages. Price starts at $39.99 for the basic service for the first three months. Other notable service providers are Exede and Dish. Both offer bundled internet services. Dish, for example, offers high speed internet connection of 5 mbps for $39.99 also. Customers may save up to $10 per month if they’ll bundle the internet service with TV and phone services. When you bundle Exede’s internet services with DirectTV, you will only have to pay $39.99 for the first 12 months of the 24 months contract.
Second is handling equipments. For one, internet services providers must offer packages inclusive of professional installation. We shall see though because some providers offer an option of self-installation especially because of the high professional installation fee. You need to make sure that the provider handles the entire process efficiently. After all, installing a dish is a tough job and only highly skilled technicians can accurately align the dish to the satellite, for instance.
HughesNet offers free installation particularly for Gen4. Exede offers standard and non-standard installation, both of which are free. However, customers have to lease the equipment from Exede. Also, installations take less than 3 hours. Additional fees may be required for additional installation materials and supplies. For non-standard installation, additional fee may be also required depending on the complexity of the installation. This is also true for DishNet installation.
Third is communication option. Internet services providers must offer customer support as well as other ways to contact the company if anything goes wrong. Most people cannot live with downtimes especially those who are relying on the Internet as their main source of income, so solutions should be immediately available perhaps in real-time regardless of the time of the day.
HughesNET Customer Service
HughesNet has a customer care and technical support. Customers are encouraged to log on to the site specifically created for support (myHughesNet.com). The site contains helpful files. There is also a technical staff available through chat to check usage and test satellite speed. Similar to this is Dish’s customer support (myDish.com). The site provides various information including technical, billing, connection, installation, equipments and manuals. The site also has a forum dedicated for Dish subscribers. Exede, on the other hand, has a dedicated customer support page. It has a knowledge base where subscribers can post their questions. Another resource is the Exede community where questions can be also asked and get help from other subscribers.
Evidently, the satellite internet providers differ in some aspects. Regardless though, it is apparent that the best ones offer the high download speeds, affordable rates, professional installation and 24/7 customer support. These factors are critical at least based on this review as well as other reviews online. These services providers tend to self-praise, and they won’t reveal their weaknesses on their promotional messages. It is up to you to discover if the service provider is the right fit for your internet needs.